aiabet365 Privacy Policy
This page describes what we collect when you use aiabet365 and how we keep that data protected. When you open an account with us, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), and wager on Liga 1, Piala AFF, Champions League, live-dealer tables, or slot games, we collect personal and transaction information. We encrypt all data and store it securely. We do not sell or share your information with marketers or third parties unless required by law.
Our privacy practice centres on three commitments: (1) we collect only what we need for account verification, payment processing, and regulatory compliance; (2) we store data using industry-standard encryption and access controls; (3) we retain your information for as long as your account exists, plus a retention window for legal and tax purposes. This policy explains each of these in plain language.
We are accountable for aiabet365's data handling. Users have rights to access, correct, or request deletion of personal information. Contact us via the support email listed at the end of this page to exercise those rights. We respond to data requests within the timeframes specified by applicable law in your jurisdiction.
What We Collect on aiabet365
We collect your email address, phone number, legal name, residential address, and government-issued identity document (Indonesian KTP or international passport) during account creation. We collect this information to verify your identity, comply with anti-money-laundering (AML) regulations, and ensure you are not prohibited from accessing our services by local law.
We collect payment information linked to your deposits and withdrawals. When you fund your aiabet365 account via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction ID, amount, timestamp, and wallet identifier. When you transfer funds from mobile banking, local payment, online payment, or e-wallet, we record the account number, bank code, amount, and confirmation reference. We do not store credit card numbers or full banking credentials — only tokenised references that payment processors provide to us.
We collect betting activity: which markets you wager on (Liga 1, Piala Indonesia, Piala AFF, Champions League, live casino, esports, or slots), the amount wagered, the odds or game rules applied, and the outcome (win, loss, push, void). This data helps us identify patterns of problem play, detect fraud, and settle disputes if users question an outcome.
We collect cookies and analytics data to understand how users navigate aiabet365, which devices they use, and which content they access. This helps us improve performance and user experience.
How We Use Your Data on aiabet365
We use your identity information to verify you comply with local law and that you are not on any sanctions list or regulatory exclusion. We share name and address with third-party AML screening providers only to complete this check. We do not share this data with marketers.
We use payment information to process deposits and withdrawals, reconcile transaction records, and detect fraud. If a withdrawal is requested to a different account than the deposit source, we may ask for proof of ownership. We retain payment records for at least five years for tax and audit purposes.
We use betting activity data to calculate winnings, settle markets, respond to user disputes, and comply with gambling regulations in supported jurisdictions. If we detect suspicious patterns (such as deposits during Idul Fitri or Idul Adha holidays followed by rapid account closure), we may investigate or restrict the account.
We use analytics and cookies to measure page load times, track which games are accessed most often, and identify technical issues. This data is anonymised where possible — we do not link cookie identifiers to personal names unless you are logged into aiabet365.
Data Storage, Security, and Your Rights on aiabet365
We encrypt all personal and payment data using SSL (Secure Sockets Layer) protocol during transmission and at rest in our databases. Our servers are located outside Indonesia; data is therefore subject to the legal jurisdiction where our infrastructure sits. When you access aiabet365 from Jakarta, Surabaya, Bandung, or Medan, your data travels to our servers and is governed by both Indonesian law and the jurisdiction where our servers reside.
- Data access
- You can view and download your personal information and betting history from your aiabet365 account settings at any time.
- Data correction
- If your name, address, or contact information is incorrect, contact support to request an update. We verify your identity before processing changes.
- Data deletion
- We retain your account information for as long as your account exists. After account closure, we retain records for five years for legal and tax purposes, then delete.
- Data breach
- If we detect unauthorised access to your account or data, we notify you within 48 hours and work to secure your balance.
We do not sell your information. We do not share email, phone, or address with marketing companies or data brokers. We share information only with: (1) payment processors (to complete deposits and withdrawals); (2) AML screening providers (to verify identity); (3) law enforcement (when legally compelled by court order or warrant); (4) our internal support team (to respond to disputes and technical issues).
Cookies on aiabet365 serve three purposes: login persistence (so you do not need to re-enter credentials), analytics (to measure traffic and performance), and fraud detection (to flag suspicious activity). You can disable cookies in your browser, but this may limit functionality of aiabet365. We do not use cookies to track you across other websites.
Our services are available only where local law permits. We do not collect data from users in jurisdictions where online gaming is prohibited. If we detect access from a restricted jurisdiction, we may close your account. Your rights to data access, correction, and deletion apply regardless of jurisdiction, but timelines for response may differ based on local law.
We update this Privacy Policy as our practices change. Changes apply to new accounts immediately. Existing accounts transition to updated terms within 30 days of announcement. Continued use of aiabet365 implies acceptance of updated privacy terms.
Contact us on aiabet365
If you have questions about this Privacy Policy, wish to exercise data rights, or report a potential data breach, contact our support team. We respond to privacy requests during standard business hours. For data access requests, allow up to 14 days for us to compile your information.